PortMaster Office Router Hardware Installation Guide
Author: spider

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# About This Guide 1

This guide provides instructions for installing and troubleshooting the PortMaster® Office Router from Lucent Technologies, Inc. Instructions for ordering ISDN service and electrical, physical, pinout, and modem specifications are also supplied.

## Audience

This guide is designed to be used by qualified system administrators and network managers. Knowledge of UNIX and basic networking concepts is required to successfully install the Office Router.

## Preview of This Guide

The PortMaster Office Router Hardware Installation Guide includes the following chapters:

Chapter 1, "PortMaster Office Router Overview," introduces the PortMaster Office Router and provides information on each model.

Chapter 2, "Installing the PortMaster Office Router," provides step-by-step installation instructions.

Appendix A, "Troubleshooting," describes what to look for if you encounter problems and suggests possible solutions.

Appendix B, "Ordering ISDN Service (OR-U and OR-ST)," provides information on ordering ISDN service for the Office Router.

Appendix C, "Physical Specifications," provides physical specifications.

Appendix D, "Cable and Ethernet Specifications," provides cable, pinout, and Ethernet specifications.

Appendix E, "Modem Specifications," provides modem information.

An index is also included.

## Related Documentation

The following manuals are available from Lucent. These manuals are included with most Lucent products; if they were not shipped with your unit, contact Lucent for ordering information.

The manuals are also provided as PDF and PostScript files on the PortMaster Software CD shipped with your PortMaster.

In addition, you can download Lucent information and documentation from http://www.livingston.com.

- RADIUS Administrator's Guide

  This guide provides complete installation and configuration instructions for Lucent RADIUS software.

- Hardware installation guides

  These guides contain complete hardware installation instructions. An installation guide is available for each PortMaster product line-IRX, Office Router, Communications Server, and Integrated Access Server.

- Configuration Guide for PortMaster Products

  This guide provides an overview of PortMaster hardware, networking concepts, and configuration of PortMaster products.

- Command Line Administrator's Guide

  This guide provides the complete description and syntax of each command in the ComOS command set.

- PMconsole for Windows Administrator's Guide

  This guide covers PMconsole Administration Software for Microsoft Windows, a graphical tool for configuring the PortMaster. The majority of the material in this guide also applies to the UNIX version of PMconsole.

- ChoiceNet Administrator's Guide

  This guide provides complete installation and configuration instructions for ChoiceNet Server software.

## Document Conventions

The following conventions are used in this guide:

## Convention | ## Use | ## Examples
--- | --- | ---
Bold font | Indicates a user entry-a command, menu option, button, or key-or the name of a file, directory, or utility, except in code samples. | Enter version to display the version number. Press Enter. Open the permit_list file.
Italic font | Identifies a command-line placeholder. Replace with a real name or value. | set Ether0 address Ipaddress Replace Area with the name of the OSPF area.
Square brackets ([ ]) | Enclose optional keywords and values in command syntax. | set nameserver [2] Ipaddress set S0 destination Ipaddress [Ipmask]
Curly braces ({ }) | Enclose a required choice between keywords and/or values in command syntax. | set syslog Logtype {[disabled] [Facility.Priority]}
Vertical bar (|) | Separates two or more possible options in command syntax. | set S0|W1 ospf on|off set S0 host default|prompt|Ipaddress

## Contacting Lucent Remote Access Business Unit Technical Support

The Office Router comes with a 1-year hardware warranty.

To obtain technical support, contact Lucent Technologies, Inc., Monday through Friday between the hours of 6 a.m. and 5 p.m. (GMT -8). Record your Lucent Remote Access Business Unit ComOS version number and report it to the technical support staff.

- By voice, dial 800 458 9966 within the United States (including Alaska and Hawaii), Canada, and the Caribbean, or +1 510 737 2100 from elsewhere.

- By fax, dial +1 510 737 2110.

- By electronic mail (email), send mail to support@livingston.com.

- Using the World Wide Web, see http://www.livingston.com.

  You can schedule 1-hour software installation appointments in advance by calling the technical support telephone number listed above.

  New releases and upgrades of Lucent software are available by anonymous FTP from ftp://ftp.livingston.com.

## Subscribing to Lucent Remote Access Business Unit Mailing Lists

Lucent Remote Access Business Unit maintains the following Internet mailing lists for PortMaster users:

- portmaster-users-a discussion of general and specific PortMaster issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-users in the body of the message.

  The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-users-digest in the body of the message.

- portmaster-radius-a discussion of general and specific RADIUS issues, including configuration and troubleshooting suggestions. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-radius in the body of the message.

  The mailing list is also available in a daily digest format. To receive the digest, send email to majordomo@livingston.com with subscribe portmaster-radius-digest in the body of the message.

- portmaster-announce-announcements of new PortMaster products and software releases. To subscribe, send email to majordomo@livingston.com with subscribe portmaster-announce in the body of the message. All announcements to this list also go to the portmaster-users list. You do not need to subscribe to both lists.

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Copyright © 1997, Lucent Technologies, Inc. All rights reserved.